Elova
Legal

Terms of Service

Last updated: January 2026 — Elova, 17 Jalan Mesui, 50100 Kuala Lumpur, Malaysia

Acceptance of Terms

By accessing or using the Elova website at elova.info, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use this website.

Elova is an independent wellness resource focused on everyday nutrition and active lifestyle practices. The content is not affiliated with any governmental or institutional body.

These terms apply to all visitors, users, and individuals who access or use the service. Elova reserves the right to update or modify these terms at any time. Continued use of the website following any revision constitutes acceptance of those changes.

Use of This Website

This website is provided for informational purposes only, describing the personal training and coaching services offered by Elova at the Jalan Mesui studio in Kuala Lumpur, Malaysia.

You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the website. Prohibited conduct includes:

  • Transmitting any unsolicited or unauthorised advertising or promotional material.
  • Knowingly transmitting data, sending or uploading any material that contains viruses or other harmful code.
  • Attempting to gain unauthorised access to the server, database, or any systems connected to the website.
  • Reproducing, duplicating, or reselling any part of this website without express written authorisation from Elova.

Booking and Session Arrangements

Submitting an enquiry via the contact form on this website does not constitute a confirmed booking. A booking is confirmed only when acknowledged in writing (by email or messaging) by an Elova coach or studio administrator.

Cancellation

Sessions cancelled with at least 24 hours notice will be rescheduled without penalty. Late cancellations or no-shows may result in the session being marked as used within a programme block, depending on the arrangement in place.

Programme Blocks

Multi-session programme blocks are structured for a defined number of sessions. Unused sessions within a block are non-transferable unless agreed in writing with the studio. Expiry periods for programme blocks are communicated at the point of booking confirmation.

Participant Responsibility

Individuals engaging with Elova coaching services are responsible for disclosing any relevant physical activity history or known physical limitations during the initial movement screening. The studio coaches work within evidence-informed fitness and lifestyle coaching frameworks and do not operate in a advisory capacity.

Intellectual Property

All content on this website — including text, programme descriptions, photography, design layouts, and the Elova name and identity — is the property of Elova or its content contributors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without prior written permission from Elova.

Limited personal and non-commercial use of website content (such as printing a single page for personal reference) is permitted provided no modification is made and the Elova attribution is retained.

Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis. Elova makes no representations or warranties of any kind, express or implied, as to the functioning of the website or the accuracy or completeness of the information, content, or materials included on this site.

The information published on this website relates to general active lifestyle and fitness coaching practices. It does not constitute individual guidance and is not a substitute for professional advice from a qualified wellness or nutrition professional.

We recommend speaking with a qualified wellness or nutrition professional before introducing any supplement to your daily routine, particularly if you have specific dietary requirements. Elova does not make commitments regarding specific individual outcomes from participation in any coaching programme.

Limitation of Liability

To the fullest extent permitted by applicable law, Elova shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use this website or its content.

Elova's total liability for any claim arising out of or in connection with these terms shall not exceed the amount paid by you for the specific service to which the claim relates.

External Links

This website may contain links to external websites operated by third parties. These links are provided for convenience only. Elova has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

The inclusion of a link to an external site does not imply endorsement of that site or its content by Elova.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Malaysia. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

Personal Data Handling

The handling of personal data submitted through this website is governed by the Elova Privacy Policy, which forms part of these Terms of Service by reference. Information submitted via the contact form is handled solely for the purposes of responding to enquiries and managing session bookings.

For details on how your information is collected, retained, and handled, see the full Privacy Policy. For details on cookie usage, see the Cookie Policy.

Contact

Questions relating to these Terms of Service may be directed to the Elova studio team by email at [email protected] or by post to:

Elova
83, Jalan Mesui
50100 Kuala Lumpur
Malaysia